Laziness is not a virtue.

The whole point of my job is to improve my clients' overall quality of life. Increase their independence. Help them become better people. All that jazz. So what happens when a staff member suddenly stops doing their job? They continue to come to work and go through the motions, but there is no feeling involved, no desire to help the clients. What happens when that staff is the head of the house?
She's a great person, really. I get along with her, personally. Professionally, it's somewhat of a different story. There is no communication. I'm surprised that myself and the other staff get any information because she does not share anything with us. Also, it seems that her desire to actually improve the clients' lives is gone. Like I said, she goes through the motions. But that is all. Is she just power hungry, wanting to stay as the boss, even though she doesn't really care about the job? Who knows. All I know is that when I work with her, she does not try very hard. A specific example is probably needed.
Two nights ago, I worked with her. There is one client that is somewhat physically disabled due to a stroke last year. We have to walk behind him, help him get dressed, and help him into bed. He can scoot into a comfortable position, but if you leave the room before he is all the way on the bed and tucked in, he will stop scooting and basically just lay there until you come back. Well, the staff member that I'm talking about took him to bed, then left work early. As she left, I heard someone yelling and it sounded like this particular client. As I entered his room and turned on the light, I saw him halfway off his bed, literally about to fall off. I put him on his bed and tucked him in. I called the staff member. She definitely did not like the fact that I pointed out a mistake to her. She also did not take responsibility, saying that she "figured he would just do it." Seriously, you have been working with him for three years. You should know him better than that.
I realize that I seem to complain about my job a lot. Yet I say I love it. Well anything you love will have its problems. I love my boyfriend, yet I may occasionally complain about something. I love my parents, but I may complain about them. I love my apartment, but I may complain about the entire complex. Loving something does not mean there are not things to complain about. I love my job, but there are still things that I complain about.